Terms and Conditions
Welcome to Flooring-4U! By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order or engaging with our services.
1. General Information
These Terms and Conditions govern your use of our website, services, and products. By using our site, you agree to follow and be bound by these terms, as well as any additional policies referenced herein.
2. Orders and Payments
a. Placing an Order:
By placing an order on Flooring-4U, you agree to provide accurate and complete information. Once your order is placed, it will be confirmed via email, and you will receive an estimated timeline for delivery and installation.
b. Payment Terms:
Full payment for materials and services is required at the time of order unless otherwise specified in a contract. We accept major credit cards, bank transfers, and other approved payment methods. All payments must be completed before installation begins.
c. Pricing and Quotes:
All prices listed on our website are subject to change. We strive to provide accurate pricing, but in rare cases of error, we reserve the right to correct or cancel orders. Final pricing for custom projects will be provided in a detailed quote.
3. Installation Services
a. Scheduling:
Once your order is confirmed, we will schedule the installation at a mutually agreed-upon time. You are responsible for ensuring access to the property and readiness for the installation.
b. Installation Warranty:
We offer a limited warranty on our installation services, covering defects in workmanship for a specified period (typically one year). This warranty does not cover damage caused by improper maintenance, accidents, or normal wear and tear.
c. Delays:
We are committed to completing projects within the agreed timeframe. However, we are not responsible for delays caused by external factors, such as supplier issues, weather conditions, or unforeseen circumstances.
4. Returns, Cancellations, and Refunds
a. Returns:
We accept returns on unopened, unused materials within 30 days of purchase. Custom orders and special requests are non-returnable. To initiate a return, please contact us for approval and instructions.
b. Cancellations:
Orders may be canceled within 24 hours of placement without penalty. If you cancel after this period but before materials have been delivered, a restocking fee may apply.
c. Refunds:
Refunds for approved returns will be processed within 7-10 business days of receiving the returned items. Refunds will be issued in the original payment method, minus any applicable fees.
5. Limitation of Liability
Flooring-4U is not liable for any damages, including indirect or consequential damages, resulting from the use or inability to use our products or services. Our liability for any claim arising from the purchase of products or services is limited to the amount paid by you.
6. Intellectual Property
All content on our website, including text, images, logos, and design elements, is the property of Flooring-4U or our licensors and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without our written permission.
7. User Responsibilities
As a user of our site and services, you agree to:
- Provide accurate information when placing orders or contacting us.
- Follow all instructions provided for product installation and maintenance.
- Respect the intellectual property rights of Flooring-4U and others.
- Avoid using our website or services for any unlawful purposes.
8. Governing Law
These Terms and Conditions are governed by the laws of the state where Flooring-4U operates. Any disputes arising from these terms or the use of our services will be resolved in the appropriate state or federal court.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of the updated terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Email: info@flooring-4u.com