Privacy Policy

At Flooring-4U, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or make a purchase. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Billing Information: Credit card details and billing address when making purchases.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
  • Communication Data: Any messages or inquiries you send via our contact forms, email, or phone.

2. How We Use Your Information

We use the personal information collected for the following purposes:

  • Order Processing: To fulfill and manage your orders, including payment processing and delivery.
  • Customer Support: To respond to your inquiries and provide customer service.
  • Marketing & Promotions: To send you promotional emails, newsletters, or offers (you can opt-out at any time).
  • Website Improvement: To analyze user behavior on our site and improve functionality and content.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement the following measures to protect your data:

  • Encryption: Sensitive data, such as payment information, is encrypted using industry-standard technologies.
  • Access Controls: Access to your personal data is restricted to authorized personnel only.
  • Regular Audits: We regularly review our security practices to ensure your data is safe.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors, such as payment processors and shipping companies, to fulfill your orders.
  • Legal Obligations: If required by law, we may share your data to comply with legal processes or protect our rights.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and track website usage. You can disable cookies through your browser settings, though this may impact your ability to use certain features of our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access & Update: You can request access to your personal information and update any inaccurate details.
  • Opt-Out: You may opt-out of marketing communications at any time by following the unsubscribe link in our emails.
  • Deletion: You can request the deletion of your personal data, subject to legal obligations to retain certain records.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us:

Your privacy is important to us, and we are committed to protecting your personal information. Thank you for trusting Flooring-4U!